ReadyPac, a lousy lettuce company, based in CA got me
extremely ill, last summer. So sick in fact that I had to cancel my trip to CA
and spent nearly 2 months in bed both prior to and following my diagnosis,
which was duodenitis. This was found by both a colonoscopy and endoscopy
performed at Bridgeport Hospital, and was cured by a most boring diet that I
remained on steadfastly for 2 months while under the care of several doctors
including my primary, an allergist as well as my gastroenterologist.
Once I finally healed, and my strength came back, I pursued
getting the out of pocket money back, mind you, only my co-pay monies. Yes, I lost some money on the vacation that
was postponed, but that was negligible. There were punitive damages, to be
sure, and more than enough suffering as duodenitis is incredibly painful, but
it was caught in time and I'm not left w/ anything permanent. I'm not the litigious type; I wasn't raised
in that manner. The co-pay amounted to
$678., so I figured Trader Joe's insurance company would work w/ me. Boy was I wrong!
The name of their company is Bassett Gallagher and they're
next to impossible to deal w/. They
never return phone calls and they lie when they say they're going to call the
hospital in order to keep them from calling to collect. I keep impeccable records, you see, of who
called and when. Of when I signed for
records release, etc. The individuals from Bridgeport couldn't have been nicer
and more understanding, and when it came down to it, they actually gave me a break
on the bill. I paid all of the bills in
their entirety, but absolutely no one from the insurance company phoned them on
my behalf. If you say you're going to do
something, fine, but please don't lie about it.
The woman who never returned one of my calls finally called
to inform me that my claim had been denied.
Gee, thanks. Such a small amount for them, too. I called ReadyPac to inform them of the
decision and then called Trader Joe's headquarters. Trader Joe's was very disappointed w/ the
decision and discussed it w/ ReadyPac who reviewed it, several weeks ago. In the interim, I reminded them that I would
not go after them, legally, but I would use every aspect of social media
available to me if they didn't reimburse me my money. I would never complain
about this, but when you've three doctors who concur on the diagnosis, and
you've two tests to back it up, something is most definitely wrong w/
ReadyPac's decision to not stand behind their product that made me ill. Not
only that, they've a history, a rather lengthy one at that of their packaged
lettuce causing illnesses nationwide. E-coli being number one on the hit
parade, and now duodenitis. Fortunately for me, it was a curable situation, but
only b/c I've great doctors who were on top of it immediately. If not, it can be an illness that you're
stuck w/, and if that's the case, it's incredibly debilitating as I can attest
to having had it for two months.
What I find totally irresponsible is ReadyPac not standing
up and doing the right thing, reimbursing me the monies. It's a drop in the bucket for them, but not
for me. Part of it went on my credit
card and the rest did not.
I hope you share this w/ as many as possible, for several reasons: ReadyPac
did not do the right thing, imo, but most importantly, stay away from all kinds
of packaged lettuce!Thanks for listening.
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